At FitMyDress.app, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data, and how we ensure that your images are handled securely when using our Shopify app, FitMyDress.
By using our services, including the FitMyDress Shopify plugin, you agree to the terms outlined in this policy.
1. Information We Collect
We collect and use the following types of information:
a. User Information
When you install and use the FitMyDress app via Shopify, we may collect the following details:
- Basic Account Information: This includes information such as your name, email address, and store details to provide support and improve our services.
- Transactional Data: Information about your purchases and app usage on Shopify is used for invoicing, customer support, and to improve the overall user experience.
b. Images and Visual Data
- Uploaded Images: Users of the FitMyDress app upload images (such as photos of themselves or their products) for virtual try-ons. These images are temporarily used by our AI servers to generate virtual try-on images and are not stored in your Shopify store or in our database.
- Temporary Use by AI Servers: Images are processed on our secure AI servers solely for the purpose of generating virtual try-on results. After processing, all images are automatically deleted from our systems and are not stored or retained.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To enable the virtual try-on feature and to improve the accuracy of our AI system.
- To Improve Our Service: To enhance the user experience, provide customer support, and improve the performance of the FitMyDress app.
- To Communicate: To notify you about important updates, promotions, and news related to the FitMyDress app, if you have consented to receive such communications.
3. Data Retention and Deletion
- Images: All images uploaded through the FitMyDress app are not stored in your Shopify store or in our database. Once the AI system has processed the images, they are automatically deleted from our servers. We do not retain any image data beyond the time it takes to generate the virtual try-on output.
- Account Data: We may retain your account and transactional information for as long as necessary to fulfill our contractual obligations and comply with legal requirements.
4. Data Security
We take appropriate measures to protect your data, including:
- Encryption: All data transmitted between your device, Shopify, and our AI servers is encrypted using secure protocols.
- Access Control: Only authorized personnel have access to the data required to support your experience with the FitMyDress app.
- Regular Audits: We regularly audit our security practices to ensure they meet industry standards.
5. Sharing Your Information
We do not share your personal data or images with third parties, except in the following circumstances:
- Service Providers: We may share data with trusted service providers who assist us in running the app or processing payments, but they are not allowed to store or retain your personal data.
- Legal Compliance: If required by law, we may disclose your information to comply with applicable legal processes or regulations.
6. Your Rights
As a user, you have the following rights:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- Deletion: You may request the deletion of your account information or any personal data we hold, subject to any legal retention requirements.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
FitMyDress.app
Email: contact@fitmydress.app
Website: [www.fitmydress.app]